We sometimes get reports that our customers are being targeted by several online scams in the form of text messages, websites, emails and social media ads.

We'll never ask for your credit card number, bank details or other sensitive personal information. If you're unsure about something you've received or want to report a scam not listed below, contact us here.

Stay safe online, protect yourself and your accounts:

To keep your accounts secure, make sure you follow these essential tips:

• Use a strong, unique password for each of your accounts. Avoid reusing passwords across different platforms.

• Beware of phishing and brand impersonation. Ensure the website you are on has a legitimate URL.

• Be cautious when using public Wi-Fi networks. They can be less secure.

• Before giving out any personal information, check the website or link is legitimate and verify the identity of anyone requesting your personal information. For example the PAK'nSAVE website looks like this: https://www.paknsave.co.nz.

• Think twice before clicking on links, especially if they seem suspicious.

• Keep all your devices updated with the latest security patches.

For more tips and advice visit netsafe.org.nz

Latest known scams:

March 2025

Watch out for emails that claim to PAK'nSAVE. If it looks suspicious, check the send address is from [email protected].

November 2025

We’ve identified several fake Facebook pages using names like ‘Pak’nSave Fans’ that claim to offer gift card giveaways and share misleading content. These are not associated with us. Please be vigilant when providing personal information online. Check the URL is facebook.com/PAKnSAVE for accurate content, or from our local store Facebook pages.

We are aware of some fake phishing websites that ask you to provide personal details. These are not associated with us. Please be vigilant when providing personal information online. Check the URL is https://www.paknsave.co.nz/ before logging in or signing up.

October 2025

We are aware of a fake eBike giveaway scam. These are not associated with us. Please be vigilant when providing personal information online. Check the URL is https://www.paknsave.co.nz/ before logging in or signing up.

May 2025

We are aware of some fake phishing websites that ask you to provide personal details. These are not associated with us. Please be vigilant when providing personal information online. Check the URL is https://www.paknsave.co.nz/ before logging in or signing up.

PAK’nSAVE Mother’s Day scam link via Facebook Messenger